Rick is joined on “Tech of Sports” this week by the GM of the Novotel Miami Brickell Hotel, Claudia Di Gino.
Claudia is leading the charge as the Novotel Miami Brickell has reopened its doors—and heart—to guests and visitors with rooms starting at great rates. A Trip Advisor Travelers’ Choice 2020 winner, the hotel is nestled in the heart of Miami’s bustling Brickell neighborhood, within walking distance of many of the city’s top dining and shopping attractions.
As Claudia tells Rick, the Novotel Miami Brickell’s location is perfect for not only business and leisure travelers, but also those in Miami for watching and playing sports. Venues for the Heat, Marlins and many of the other great sporting events in Miami are nearby.
But in this day, safety is priority and the Novotel leads the way.
“The hotel’s top priority remains the safety, care and wellbeing of our Novotel Miami Brickell family. Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are,” said Di Gino, Novotel Miami Brickell. “Today, this means keeping our guests and employees safe by preventing the spread of COVID-19 – partnering with top experts to implement new standards of safety and enhanced operational protocols and procedures which are among the most stringent in the hospitality industry.”
The new operational standards being implemented at Novotel Miami Brickell and at Accor properties across North & Central America were developed and vetted by a team of expert advisors to ensure maximum efficacy in preventing the spread of all viruses and pathogens, including COVID-19, with oversight by Bureau Veritas, a world leader in testing, inspections and certification; Dr. Amesh Adalja, Senior Scholar at the Johns Hopkins University Center for Health Security & fellow with the Infectious Diseases Society of America; and Ruth Petran, Ph.D., CFS, Senior Corporate Scientist, Food Safety and Public Health, for Ecolab, global leaders in cleaning and hygiene, and trusted advisors to the CDC. At each touchpoint along the guest journey through Novotel Miami Brickell, extensive measures are being taken to protect guests and employees, including physical distancing; mandatory screening for all guests and employees, which may include a temperature check; face coverings mandated for all employees and guests in all indoor public spaces; 48 hour “resting period” for soft goods (i.e. pillows & duvets) between guest stays; increased frequency of cleaning & disinfecting, with a focus on high-touch points; and continued use of EPA registered disinfecting chemicals, proven effective in preventing the transmission of COVID-19. Hands-on training for all employees, a dedicated on-property rollout committee and a formal audit program, validated under the global ALLSAFE Cleanliness label, ensure initial and continued compliance.
“As we welcome our friends, family and community back to Novotel Miami Brickell, please be assured that we are looking ahead, through and past the COVID-19 pandemic, to ensure that our valued guests and employees will always be looked after with the highest degree of safety, care and comfort.”
Safety, a great property and sports travel. In a great Miami neighborhood. Fun talking with Claudia.